Terms & Privacy

By using this website (jumblejournal.org) or the application, you consent to our "Terms & Conditions" and "Privacy Policy", as well as those of the services we rely on. If you have any questions, you can reach us at support@jumblejournal.org

tldr;

  • We are not a big evil corporation and do not sell your data. We do not log your data. Your data is encrypted in transit and at rest.
  • Our AI services are powered by OpenAI. As of March 1, 2023, OpenAI will not use API data to train or improve their models. This means that your content is completely private.
  • We also track how users interact with our application. This tracking is anonymous and only used for tracking app and feature usage.
  • We strive to collect the minimum amount of information required to operate our services.

Privacy Policy Last updated September 1, 2023

1. Introduction

Jumble

appreciates your trust. We are a EU-based company, creating products and services focused on mental health and wellbeing. Please read and consent to this Privacy Policy in order to have permission to use our services.

2.1 Data collected

Data storage location:

We operate web servers hosted in Virginia, United States. Our hosting provider Amazon Web Services adheres to the EU/US Privacy Shield, ensuring that your data is securely stored and GDPR compliant.

Emails:

When you register to our newsletter, your email address will be stored by our email service provider Email Octopus. You can find their privacy policy at https://emailoctopus.com/legal/privacy. You can unsubscribe at any time by clicking on the link at the bottom of each newsletter. When you sign up to Jumble, we store your email address securely on our web servers hosted by AWS.

Analytics:

We use GoatCounter Analytics on our site for anonymous reporting of site usage. No personalised data is stored. You can find their privacy policy at https://www.goatcounter.com/help/privacy

Hosting platform:

Our website and application are hosted on Amazon Web Services.

Sign in with Google:

We give users the option to use their Google Account to sign-up and sign-in to out application. When you choose to use Sign in with Google, we will collect and use the following information from your Google account:
  • Your name and email address: This information is used to identify you and personalize your experience within our application.
  • Your Google profile picture: This information is used to personalize your account within our application.
  • Your Google user ID: This information is used to associate your Google Account with your account within our application.

We use this information to provide you with access to our application and to personalize your experience within it. We also use this information to communicate with you about your account and to provide you with customer support. We will not share your Google Account information with any third-party services, except as required by law or to protect our rights or property.

AI content generation:

Our AI services are powered by OpenAI. With the new update on March 1, 2023, OpenAI will not use API data to train or improve their models. This means that your content is completely private. If you choose to use the Jumble AI feature(s), you may not use the Jumble AI features in a manner that violates any OpenAI Policy, including their Content Policy; Sharing and Publication Policy; and Community Guidelines.

Payments:

We use Stripe as our payment processor. You can find their privacy policy at https://stripe.com/en-ee/legal/privacy-center

3. Use of personal data

We use your personal information in the following cases:

  • Verification/identification of the user during website usage.
  • Providing technical assistance and customer support.
  • Sending updates to our users with important information to inform about news/changes.
  • Gather analysis about usage, so we can customise the website to make your experience more personal and engaging.
  • Guarantee overall performance and administrative functions run smoothly.

4. Changes

Changes to this privacy policy and terms of service: We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. If we make any material changes, we will notify you by email or by posting a notice on our website and application.